At the University of Crete's Center of Training and Lifelong Learning, we are committed to providing quality services to all students and participants in the educational courses we organize.
ISO 9001 is an internationally recognized standard for quality management and applies to all categories of companies, regardless of type, size, and the product or service provided.
ISO 9001 describes a management model that, when implemented, ensures the expected quality of the products and services offered by an organization, always with the aim of customer satisfaction.
Following a successful inspection by TUV Hellas (TUV Nord Group), the University of Crete's KEDIVIM was certified according to the ISO 9001:2015 Quality Management Systems standard for the following scope:
"Design and Implementation of Training Courses for Continuing Education and Lifelong Learning in Non-Formal Education."